Frequently Asked Questions
Before rental
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What is zero-excess car hire? - Zero-excess car hire means that if minor damage occurs to the main body of the vehicle during your hire, you pay nothing and submit no claim. On eCarBookers, this protection comes directly from the hire company itself — not from a third-party insurer. Most car hire platforms either leave you with a high excess or sell reimbursement insurance that still requires you to pay first and claim back afterwards. eCarBookers eliminates both steps entirely.
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How is eCarBookers different from other car hire comparison sites?
- Most car hire comparison platforms show a base rate and add insurance at the desk or through a third-party insurer at checkout. eCarBookers works with verified suppliers who include collision damage waiver cover directly in the hire price. The price confirmed at booking is the total price paid — no excess, no claims, no desk surprises. This is the same model used by premium all-inclusive car hire operators, available across eCarBookers' full destination network.
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Which countries does eCarBookers cover?
- eCarBookers currently operates across Ireland, the United Kingdom, Greece, Portugal, Spain (Tenerife and the Canary Islands), and the United States (Texas and Nevada). The supplier network is expanding — additional markets will be added as verified supplier partnerships are confirmed.
