Privacy policy

1. Introduction

We respect your privacy and are committed to protecting your personal data.

This policy explains how we collect, use, and share your information when you use our platform.

2. Data We Collect

We may collect:

Personal Information

  • Name
  • Email address
  • Phone number
  • Address

Booking Information

  • Driver details
  • Travel dates and locations
  • Rental preferences

Technical Data

  • IP address
  • Browser type
  • Device information

3. How We Use Your Data

We use your data to:

  • Process bookings
  • Provide customer support
  • Improve our services
  • Comply with legal obligations

4. Legal Basis (GDPR)

We process your data based on:

  • Contract performance (booking services)
  • Legal obligations
  • Legitimate interests
  • Consent (for marketing/cookies)

5. Sharing Your Data

We share your data with:

  • Car rental providers (to complete bookings)
  • Payment processors
  • IT and hosting providers

Some partners may be located outside the EU.

6. International Transfers

When data is transferred outside the EU, we ensure safeguards such as:

  • Standard Contractual Clauses
  • Adequacy decisions

7. Data Retention

We retain your data only as long as necessary for:

  • Service delivery
  • Legal compliance

8. Your Rights

Under applicable laws, you may:

  • Access your data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent

9. Security

We implement reasonable technical and organizational measures to protect your data.

10. Contact

For privacy inquiries: support@ecarbookers.com

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