Frequently Asked Questions
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What is zero-excess car hire? - Zero-excess car hire means that if minor damage occurs to the main body of the vehicle during your hire, you pay nothing and submit no claim. On eCarBookers, this protection comes directly from the hire company itself — not from a third-party insurer. Most car hire platforms either leave you with a high excess or sell reimbursement insurance that still requires you to pay first and claim back afterwards. eCarBookers eliminates both steps entirely.
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Which countries does eCarBookers cover?
- eCarBookers currently operates across Ireland, the United Kingdom, Greece, Portugal, Spain (Tenerife and the Canary Islands), and the United States (Texas and Nevada). The supplier network is expanding — additional markets will be added as verified supplier partnerships are confirmed.
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Can I book car hire for multiple destinations through eCarBookers?
- Yes. eCarBookers covers multiple destinations across Europe and the United States, each with dedicated location pages covering airports, cities, and resort pick-up points. You can make separate bookings for each destination through the platform — each booking carries the same all-inclusive price and zero-excess CDW cover as standard.
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How is eCarBookers different from other car hire comparison sites?
- Most car hire comparison platforms show a base rate and add insurance at the desk or through a third-party insurer at checkout. eCarBookers works with verified suppliers who include collision damage waiver cover directly in the hire price. The price confirmed at booking is the total price paid — no excess, no claims, no desk surprises. This is the same model used by premium all-inclusive car hire operators, available across eCarBookers' full destination network.
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Is CDW insurance included in every booking?
- Yes. Collision damage waiver cover is included in the price of every car hire listed on eCarBookers — it is not an optional extra and does not need to be purchased separately. The cover comes directly from the hire company, meaning there is no excess to pay and no claim to submit for damage to the main body of the vehicle. Standard industry exclusions apply — tyres, glass, underbody damage, lost or damaged keys, and flat battery caused by driver error are not covered by standard CDW. Always check your booking confirmation for the specific cover terms applicable to your hire.
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What is the difference between zero-excess CDW and excess reimbursement insurance?
- Zero-excess CDW — as provided through eCarBookers — means the cover comes directly from the hire company. If damage occurs to the main body of the vehicle, nothing is paid and nothing is claimed. Excess reimbursement insurance — the model used by most car hire brokers and recommended by many price comparison sites — means you pay the excess at the desk first, then submit a claim to a third-party insurer to recover the cost afterwards. That claim can take weeks, can be disputed, and in some cases is rejected. eCarBookers eliminates both the payment and the claim entirely.
